The Luxury Travel Guide awards focus on operators who deliver consistently high standards in service, facilities, and customer experience.
While LTG is best known for hospitality and travel, the broadening of categories reflects how storage facilities particularly, premium ones increasingly sit alongside hospitality businesses when it comes to customer expectations around cleanliness, security, and service.
If you’ve been into the Huntingdale facility, you’ll know why it stands out. A few of the things customers most often mention:
- A drive-through entrance with two access points, making loading and unloading genuinely easy
- Individually alarmed units, randomised PIN codes at every entrance, 24/7 CCTV, and daily lock checks
- Month-by-month rentals — you only pay for the time you actually need
- A complimentary coffee while you sort out your booking (a small touch, but a popular one)
The facility on North Road also holds a 4.9-star average across customer reviews on Birdeye, which tells you the recognition isn’t just coming from awards judges.